This depends on the device but it generally means either using an SD memory card or a USB memory stick.  If you're using an Apple iPad, be sure that it's set to allow Disk Mode (see iTunes for how to set this).

The Data Manager application monitors the Seattle Avionics Web site for new data hourly.  When it finds some, it begins downloading it.  If the device or memory card is not connected to the computer when the dowload is done, Data Manager waits until the device or memory card is attached and asks if you want to begin the data transfer.  You may also initiate a download and/or data transfer manually by clicking the Download Now button.

Data Manager will not download new data if your subscription has expired (your subscription information is shown on the Data Manager screen), your email/password doesn't match any account or if there simply is no new data to download.  In some cases, most notably when there is a corporate firewall, you may also need to fill-in information for something called a proxy server.  See Data Manager's Options button and Help button for more information.

If the data downloads (green balls next to each data item in the On Computer section) but does not transfer to the memory card, your computer may not be able to read SD/HC (High Capacity) cards (this only applies when the SD/HC memory card is directly attached to the computer not indirectly via a USB cable and the device itself). This is a new card format that extends the older standard SD card to memory cards with more than 2GB of capacity. If your computer has an SD slot but was made before about 2008, it probably only recognizes standard SD cards, not the new SD/HC cards. In this case, you'll either have to transfer data via the USB cable method or purchase a dedicated card reader that accepts the SD/HC standard. Radio Shack sells such a unit for about $20.

In addition,  Data Manager normally begins when Windows starts, although you can disable this in the Options tab.  When it starts, it waits approximately two minutes before checking for updates to let other Windows startup activites proceed.

You can disable all background (automatic) downloads and data transfers with the Options tab.  If disabled, you must click the Download Now button to begin a download or data transfer.

Generally speaking, you can transfer data faster if the SD/HC memory chip is removed from the device and placed directly into an SD/HC card slot on the computer.  Transfer via USB is typically slower.  Note:  The memory card is a new type called SD/HC (High Capacity) that won't work on older computers such as those made before 2008.  The chip will fit the old standard SD slot but the computer won't see it.  In this case, you can either use the USB cable for data transfer or purchase a high-speed card reader.  For example, Radio Shack sells such a unit for about $20.

The memory card provided for your device is probably a new type called SD/HC (High Capacity) that won't work on older computers such as those made before 2008.  The chip will fit the old standard SD slot but the computer won't see it.  In this case, you can either use the USB cable for data transfer or purchase a high-speed card reader.  For example, Radio Shack sells such a unit for about $20.

This depends on your device or application.  If the device or application is supported by Voyager, use Seattle Avionics Voyager Flight Software System to create a wind optimized, fuel price optimized flight plan that can be transfered in two clicks of a mouse.  As a ChartData subscriber, you may purchase a special package of Voyager and Voyager ChartData for just $179 instead of the usual $449 price.  Click for details.

Once Voyager is installed, you can tansfer flight plans by:

• Connect the device or its memory card to your computer
• Start Voyager
• Select Send to Device or Application from the File menu
• Select your device or application
• Click OK

If you're using the Data Manager, your subscription information is displayed when you select your device or application in the list.  If you're not using Data Manager, login to https://www.SeattleAvionics.com/ChartData and your subscription information is on the Activity Center page.

Once Data Manager is running, click the Options button and uncheck the box for Start this application when Windows starts.

Use the Windows Control Panel's Add/Remove Programs (Windows XP) or Uninstall a Program (Vista or Windows 7) feature.

They are status indicator lights.  In general, green means that data is current, red means it has expired and yellow means that Data Manager can't tell.  For more information, click the Help button in Data Manager.

Yes.  Data Manager will read the data on each device and download/copy what each device needs.  However, once data is copied to one device, Data Manager deletes it off your computer to save disk space.  Thus, Data Manager will normally need to re-download data if more than one device is used.  If you manage more than one device or application that uses ChartData, you can disable the automatic delete feature from a checkbox in the Options window.

No.  You must use the SD/HC card provided with your device.  If you need a replacement card, please contact your device vendor.